Once payment is submitted, please allow 7-10 days to receive your IAFS Study Guides and DVD’s in the mail.
Refund/ Return Policy
The IAFS has a 15-day return policy on products and courses*.
You must contact IAFS Support within 15 days of purchase for approval of all returns. The 15-day policy is calculated from the date of the purchase.
- All shipping, handling, finance and installment fees are non-refundable for purposes of this refund policy.
- A 10% restocking fee will be charged on all returns.
- Retests are non-refundable.
- Individual items purchased as part of a package or course is not eligible for refund.
- Materials (products and courses) purchased by installment need to be returned within 15 days of purchase. After 15 days, the sale is final and scheduled installment charges will continue.
- All sales are final after 15 days.
*If an exam attempt has been made on a course, the entire course is non-refundable.
The IAFS will not refund any amounts for materials, workshops, exams or retests returned after 15 days from the date of purchase. Defective products are eligible for exchange within 15 days.